Privacy Policy
Last Updated: September 13, 2025
AfriKaytering ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website afrikaytering.com or use our catering services.
1. Information We Collect
Personal Information
We may collect personal information that you provide to us, including but not limited to:
- Name and contact information (email address, phone number, mailing address)
- Event details (date, location, number of guests)
- Dietary restrictions and food preferences
- Payment and billing information
- Communications between you and us
Automatically Collected Information
When you visit our website, we may automatically collect:
- Device information (browser type, operating system)
- IP address and location data
- Website usage data through cookies and analytics tools
- Pages visited and time spent on our site
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your catering orders
- Communicate with you about your events and services
- Send confirmations, invoices, and receipts
- Respond to your questions and provide customer support
- Improve our services and website functionality
- Comply with legal obligations and food safety regulations
- Contact you about your inquiry and follow up on potential bookings
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share your information with:
- Service Providers: Third parties who help us operate our business (payment processors, email services, analytics providers)
- Event Partners: Venues or event coordinators (only with your consent)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Rights and Choices
You have the right to:
- Access and receive a copy of your personal information
- Correct or update your information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Disable cookies in your browser settings
6. Cookies and Analytics
We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. We use privacy-friendly analytics tools that do not collect personal information. You can control cookies through your browser settings.
7. Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We use third-party services for payment processing (Stripe) which has its own privacy policy and security measures.
8. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
9. Event Photography and Media
We photograph and video our events for portfolio and marketing purposes. By engaging our services, you acknowledge that we may capture and use images and videos from your event on our website, social media, and promotional materials. If you wish to opt out, please notify us in writing before your event.
10. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Event-related information is typically retained for 3 years for tax and legal purposes.
11. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, used, shared, or sold, and the right to request deletion of personal information.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
AfriKaytering
Columbus, Ohio
Phone: (614) 604-2233
Email: contact@afrikaytering.com