Frequently Asked Questions
Find answers to common questions about our catering services and policies.
Booking & Dates
The earlier, the better! Our calendar fills up quickly. We recommend booking at least 4-6 weeks in advance to secure your preferred date.
We've got you covered! If your event is within the next 5 days, we offer an express booking option. A 40% rush fee applies to cover higher costs for produce, staffing, and speedy delivery.
Yes, you can reschedule your event. If the change is made less than 15 business days before the original date, a small convenience fee will apply.
This is a fully refundable fee that covers any lost or broken items during your event. In most cases, this fee is returned in full within 7-10 business days once everything has been accounted for.
Travel
We are proudly based in Columbus, Ohio and serve the surrounding area.
Yes, we do! For out-of-state events, there is an additional fee (starting at $1000) to cover travel and accommodation so our team can give you the best service.
No problem - we travel throughout Ohio. There will be a mileage fee for events outside our 21-mile radius, based on the total distance.
What We Provide
Yes! We can customize your menu to include vegetarian, vegan, gluten-free and allergy-friendly options. Just let us know your needs during the planning process.
Yes, we do. Tastings can be scheduled for larger events like weddings or corporate functions. This is a great way to finalize your menu and experience our flavors before your big day.
We provide non-alcoholic beverages upon request. For bartending or alcohol service, we can connect you with one of our trusted partners.
We do not provide tables, plates, or guest cutlery (forks, spoons, knives). The client is responsible for providing the tables where the food will be set up. However, we do provide serving spoons and tablecloths for the buffet setup.
Can't find the answer you're looking for? Our team is here to help. Contact us directly and we'll get back to you as soon as possible.